Korsit at a glance: No frills, just facts!
Korsit is a dynamic scale-up offering our customers a straightforward, secure, and convenient way to purchase prepaid branded payment cards, gaming cards, gift cards, and mobile cards through our brands - dundle (B2C) and PrepaidForge (B2B).
Located in the heart of Eindhoven, our collaborative team is the driving force behind our over-a-decade-long journey to success. Our diverse company is fueled by a team of over 70 employees, representing 20+ nationalities and backgrounds. 🌍
Come experience the excitement and discover your full potential with us. Dive into the details below to see how you can be part of our journey! 🚀
What you will help us with
As a Customer Service Representative, you'll play a crucial role in providing exceptional support to our customers, primarily in Dutch.
A selection of your daily activities
✅ Offering written support to customers.
✅ Guiding customers on the use of gift cards and gaming products.
✅ Assisting customers in navigating the digital world.
✅ Demonstrating patience and empathy, especially when customers are not tech-savvy.
✅ Effectively communicating complex digital issues in simple terms.
✅ Detecting fraud and identifying tampered documents to protect our customers.
What you bring to the table
✅ A service-oriented mindset.
✅ Prior experience in customer service (preferred but not required).
✅ Proficiency in written and spoken Dutch.
✅ Solid written and spoken English.
✅ Flexibility to work varied hours, including one evening a week and one Saturday shift per month, with availability on Mondays.
Does this sound like you?
A self-driven, native-level Dutch speaker who is eager to learn and help people while working in a dynamic team. Someone who does not shy away from a challenge is not easily distracted, or discouraged by repeating information or answering similar questions throughout the day. If you can keep calm, cool, and collected, have a great sense of humor, and always find the positive in every situation - then you are the person we are looking for!
You help us grow, we help you grow
Korsit rewards passion, persistence, and initiative!🎖️
For us, personal growth equals business growth. We want to empower each member to flourish both personally and professionally. We prioritise professional development and emphasize the importance of work-life balance. 🌱
Of course, a competitive salary package is part of the deal. 💵 As well as an inspiring and challenging work environment in an internationally operating business, but what else can you expect?
🏖️ 28 vacation days (based on 40 hours per week)
🏛️ Competitive pension scheme
💳 Employee discount on dundle.com
🥪 Free lunch, drinks, gaming and/or sports challenges
🔄 Flexible working hours
🥰 Diverse and multinational work environment
🚶 An inspiring workplace located in the middle of Eindhoven
💪 A focus on self-care with a free eGym membership subscription right down the road
🎉 Regular parties and social events to foster team bonding and celebrate achievements
Sounds good?
If you are interested in joining our successful and energetic company as a Customer Service Representative (Dutch) don’t hesitate to send us your CV. We’ll be in touch!
